Shipping & Returns

Shipping

All orders ship from Hawaii, USA.

We offer flat-rate shipping based on item type to keep things simple and transparent.

Orders are typically processed within 2–4 business days. Once shipped, delivery times may vary depending on destination.

Please note that oversized or heavy items (such as bedding) may carry higher shipping rates, which are clearly shown at checkout.

We are not responsible for delays caused by carriers or customs for international orders.

 

🌏 International Shipping — Japan

We are happy to ship Island HOLI pieces to Japan.

• Orders ship from Hawaii, USA
• Shipping rates are calculated at checkout
• Delivery typically takes 7–14 business days

Please note:

Import duties or taxes (if applicable) are the responsibility of the customer and are determined by Japanese customs.

All Archive pieces are final sale.

If you need assistance before ordering, please contact us at:
info@islandholi.com

Returns & Exchanges

We accept returns within 7 days of delivery for items in original, unused condition only.
Items that show signs of wear, scent, washing, or damage are not eligible for refund.

Discounted, promotional, and final sale items are not eligible for return or exchange.

Original shipping charges are non-refundable. If a return brings the order below the free shipping threshold, the original shipping cost will be deducted from the refund.

All returns are subject to inspection before a refund is issued.

Thank you for understanding and for supporting a small, handmade brand.